Shipping Policy

Last updated: June 3, 2026

Thanks for shopping with Elecsy. Here's everything you need to know about how we ship your order.

Shipping Rates

Order Total	Shipping Cost
$50.00 and above	FREE
Under $50.00	$5.99 Standard Shipping
Express (any order)	$15.00

Tip: Add a few more items to hit $50 and get free shipping!

Order Processing Time

• Orders are processed Monday through Friday, excluding US holidays
• Standard processing time: 1-3 business days after your order is placed
• You'll receive an email with tracking info as soon as your order ships

Shipping Times

United States

Method	Estimated Delivery
Standard Shipping	7-15 business days after processing
Express Shipping	5-10 business days

International

Region	Estimated Delivery	Cost
Canada, UK, EU, Australia, NZ	10-20 business days	Calculated at checkout
Rest of World	14-25 business days	Calculated at checkout

Note: International orders may take longer due to customs clearance.

Tracking Your Order

You'll receive a tracking number via email within 3-5 business days of placing your order. If you don't see it:

1. Check your spam folder
2. Wait 24 more hours (sometimes tracking updates lag behind)
3. Still nothing? Email support@elecsymart.com with your order number

Lost or Stuck Packages

If your tracking shows no movement for 10+ business days, or your package is marked delivered but you didn't receive it:

1. Check with neighbors and your local post office
2. Wait 48 hours
3. Contact us at support@elecsymart.com - we'll file a claim and either reship or refund

Damaged in Transit

1. Take photos of the damaged box and items
2. Email support@elecsymart.com within 7 days of delivery
3. We'll send a free replacement or issue a refund

Contact

Questions about your shipment?

Email: support@elecsymart.com
Hours: Mon-Sat, 9 AM - 6 PM Central Time